If you have questions, feedback, or suggestions about FlooringRating, we welcome your message. Our team reviews every email and aims to provide clear, helpful responses related to flooring products, installation tips, reviews, and site content.
How to Reach Us
Please send all inquiries to the following email address:
hello@flooringrating.com
Response Time
We strive to reply to every message within 48 business hours. During peak periods or holidays, responses may take a bit longer; in those cases we will aim to acknowledge receipt within 72 hours. If your inquiry is time-sensitive, please indicate that in the subject line and include relevant deadlines in the message body.
What to Include in Your Message
To help us respond quickly and accurately, consider including:
- A clear subject line that summarizes your request
- Relevant product or article names if your question relates to a specific review or listing
- Details about your project (room size, subfloor type, preferred materials) when asking for recommendations
- Photos or links to the flooring product or installation issue you’re describing, if applicable
- Your location or climate zone when advice depends on regional conditions
Types of Inquiries We Welcome
Examples of questions and messages we are happy to handle include:
- Requests for clarification or additional information about a review or rating
- Suggestions for brands, products, or topics you’d like us to evaluate
- Questions about flooring types, durability, maintenance, warranties, and installation methods
- Corrections or updates to factual information on the site
- Partnership or media inquiry proposals
What We Don’t Handle via Email
We do not provide on-site installation services, contractor referrals, or official warranty claims processing through this email. For product warranty issues, please contact the manufacturer directly; we can, however, offer general guidance on next steps.
Thank you for reaching out—your input helps FlooringRating grow and serve the flooring community better.